Privacy Policy
Privacy Policy
Softlib recognizes that our customers value their right to privacy and want to be assured that any personal information that they provide to us will be used in accordance with their wishes. Softlib is committed to ensuring that you are fully informed as to how your personal information will be used and this Privacy Policy describes how Softlib uses information about our visitors collected on the Softlib website.
When you visit our website, we do not collect personally identifiable information about you, except when you specifically and knowingly provide it. For instance, while many areas of our website are free to all users, we do require registration for some services such as the resource center downloads. If you decide to register for these services, or if you request information from us, you will be asked to provide certain information and details, including your name, company, title, country and e-mail address. We use this information to respond to your request.
There are a number of different ways that we may collect information from you:
a. Communications from You. If you choose to receive information regarding Softlib Software's products and/or services, you will need to complete our information request forms. These forms require your name, company name, e-mail address, company address, phone number as well as other information to help us determine and respond to your needs related to the products and/or services requested. We use this information to respond to your request, send updates about our company and our products and to contact you if requested or necessary to respond to your requests.
b. Email/Direct mail campaigns. Provided you have opted in, from time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you may be interested in.
c. Newsletters. Provided you have opted in, we may send out newsletters to our customers providing them with articles and information which we believe may be of interest to you.
d. Customer Support. You may telephone or email us in respect of technical assistance you require in respect of our products or information that you would like to receive relating to our products.
e. Registration of Products. Upon registration of a Softlib Software product you will be asked to provide certain information so that we can record you as an owner/user of Softlib Software product to help us in providing you with service and information. We require that you provide certain contact information but any other information is optional.
Our system logs some basic and generic information from users of our website. This includes IP address, operating system, and browser software. We use this information about your computer to perform routine web site maintenance and to generate various aggregate reports for internal analysis, research and monitoring purposes, and to help us develop and enhance our web site and services for our users. We do not associate any personally identifiable information that you provide with the information in these studies and reports.
We will not sell trade or rent personally identifiable information about our users to other parties, without our users' consent.
We use return email addresses to answer the email we receive.
You always have a choice about receiving mailings, surveys or information about products and services from us. Each e-mail you receive has an "Unsubscribe" option.
If you select to provide us information regarding others you believe may be interested in receiving information about our products or services, such as in a 'refer a friend' program, we will use the information you supply to contact these persons. Any mailings we provide to these persons will contain a method for them to opt out of receiving future mailings.
We reserve the right to disclose user information in special cases. For example, when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing (or threatening to infringe) or who may otherwise be causing injury to or interference with (either intentionally or unintentionally), our title, rights, interests or property, or those of other web site users, or of anyone else who could be harmed by such activities. We also reserve the right to disclose, without notice to you, personal information in response to a subpoena or other judicial order or when we believe in good faith that such disclosure is required by any law, regulation or listing requirement, or by any stock/securities exchange, governmental or regulatory authority.
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers including customer preferences and purchasing trends which we may use for marketing purposes and in respect of operations and development.
Please be aware that this Privacy Policy does not cover the information practices exercised by other provides of products or services, advertisers, other web-sites or any other third-party which may be involved in or linked to Softlib Software’s business. This privacy statement does not cover the information practices of those websites linking information.
To facilitate mailings, Softlib Software may provide the necessary mailing information to third party contractors that will perform the mailing on our behalf. Softlib shall take reasonable measures to ensure that all third party contractors used by Softlib Software shall have a privacy policy similar to Softlib Software and that they agree to follow all relevant US regulations.
Some web pages use cookies. A cookie will only be installed on your computer if you chose the “remember my details” option on one of the forms on the site. Cookies cannot be used by themselves to identify you, nor will acceptance of cookies on our website result in you receiving any email from us. However, when you signed up for our services, you may have chosen to receive promotional or other types of emails from us. After submitting the form a cookie is set so that you can by-pass the form on subsequent visits to the website and may access downloads and submit forms without having to complete a form.
Some pages on our website may contain images known as "web beacons" (also known as "clear gifs"), some of which may be served by third parties. They allow us to count users who have viewed these pages. Web beacons collect only limited information, including time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any personally identifiable information and are merely used to track the effectiveness of a particular campaign.
We may offer links from our website to other websites which may be hosted by our partners or by unrelated companies which we think may be of interest to you. Such websites are not governed by this privacy policy. We recommend that you check the privacy policy of any website at the beginning of your visit at that Website.
Softlib Software’s website may have chat rooms, newsgroups, bulletin boards, discuss groups or other forums which permit individuals to interact online. Any information you transmit online in such forums will be made public and Softlib Software cannot control nor is it responsible for the use any third parties may make of such information.
This site is a general audience site which is neither designed nor intended to collect personal information from children who are under the age of 13. In order to ensure compliance with the provisions of the Children's Online Privacy Protection Act children under the age of 13 should not provide any personal information to this site. We ask that parents supervise their children while online.
It is important to us that our information about our customers is accurate, complete, and current, and we take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date. You have the right to access your information to verify the information that we have collected in respect of you. You also have the right to request that your information be modified or deleted, including any changes to any consent that you may have given in respect of us contacting you relating to information that you receive from us. You may also ask at any time that your preferences as to the type of communications that you receive from us are modified in order to stop receiving them or to be added to our mailing list. We will endeavor to deal with all such requests for access and modifications in a timely manner.
a. If you have any questions about this Privacy Policy, this website, or believe that your information has been used or disclosed improperly, please contact us through one of the options below.
Marketing Department, Softlib Software, 65 Yigal Alon St. Toyota Towers, Tel Aviv 67433, Israel.
Main: +972-3-5615190
b. How To Opt-Out. If you receive communications from us and wish to opt out of receiving such messages in the future, then you may simply follow the opt-out procedure specified in such e-mail. In addition, you may 'opt-out' at any time by sending a detailed request to
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to you.
We may use the services of third party companies to physically collect and store your information on our behalf. Any such companies will have to comply with the terms of this policy.
Softlib Software may amend this Privacy Policy from time to time. If Softlib Software decides to make substantial changes in the way we use your personal information, we will post the changes on this website. Changes in our privacy practices may be applied to all information we have about you at the time the revised policy takes effect.
Although we adhere to industry standard practices to protect your personal information and confidential data, we cannot ensure that such information and data will never be disclosed in ways not otherwise described in this Privacy Policy.
The information that is collected by Softlib Software is considered to be an asset. In the event that Softlib Software, any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. We will take reasonable steps to place a notification of such a transfer on our website.
By using our services, accessing our website or purchasing our products you are consenting to the practices relating to information collection and use that are described in this policy.
This Privacy Policy is effective January 1st, 2010.
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