iDoc By Softlib - IT - Information Technology, Technical Information, Documentation Management and Library Manager

Take their word for it:

"...iDoc is a purchase that pays for itself in a very short time."
Mr. Shlomo Amar, Connectivity Department Manager, Leumi Bank - one of the leading banking corporations in Israel.

Click here to see Mizrachi-Tefahot Bank Case Study

"...iDoc saves us a lot of time and money."
Mr. Tuvia Friedlander, IT Infrastructure Division Manager, iteam, Mizrachi-Tefahot Bank - Israel's fourth largest bank.

Our Customers...

iDoc, IT Technical Information Management
for Cost Control and In-Production Efficiency

While IT executives strive to automate as many IT tasks, and make their systems “breathing”, the workflow of identifying a solution to a problem and acting on it remains very manual.

Incident management and problem resolution processes are built of 3 phases: incident/problem identification, solution identification, and solution execution. On average, over 50% of the time from flag raising to resolution is spent on identifying the appropriate solution in technical documentation, corporate notes and corporate operations files. The lost in-production time is often priceless and it easily translates to millions of dollars which often go unnoticed.

iDoc is a unique server based solution that combines software and content. iDoc gives IT professionals a quick, user friendly single access point to all the relevant technical information they need in order to immediately identify the proper solution. Such information includes not only vendors' product manuals and instructions, but also all technical and operating files developed in-house, and even publicly available advice. iDoc allows IT professionals to focus on solving problems and managing incidents instead of wasting their time identifying the appropriate solutions.

By using and standardizing on iDoc, your IT department will shorten the duration of your system maintenance, avoid mission critical application crashes, cut development cycles, and shorten systems and applications installation by well over 50%, and often over 80%.

To learn more about how iDoc will significantly reduce your operating expenses, assure your production continuity and improve your IT department standardization click here.