Softlib Software: ITIL Knowledge Management, Turning Federated Information into Usable Knowledge, Resolving Incidents and Problems Faster & Earlier in IT, Support, Managed Services, Information Research & Aggregation

Our software helps end users, IT or service professionals resolve issues faster and without assistance. Unique machine learning of your corporate terminology, knowledge virtualization and collaboration gets you exactly the knowledge you need.

Free Downloads

	Protect and Increase Customer Support Margins
	Supercharge SalesForce with knowledge
	Improve Customer Service while Lowering Costs

Press Releases

SoftLib Announces Automated Self Help and Knowledge Virtualization for SalesForce.com

EZLegacy partners with Softlib to further shorten software development cycles

Deutsche Bundesbank relies on Softlib’s iSolve Software for Solution Identification

Success Stories

"...With Softlib we have reduced the number of customer support calls"
Xirrus

"...iSolve helps our team do more with the same resources"
Deutsche Bundesbank

"...In the tight economy of today it was imperative to invest in technology that will free up our team and provide immediate ROI"
DoeRun